Some neighbors have been telling me that they have signed up for Greenlight service but they were not asked to enter a credit card number for the $10 deposit. Note that if you were not prompted to choose a monthly plan ($50, $75 or $100 level) and make a $10 deposit, then you are NOT signed up for Greenlight. Here’s how to choose a plan and make the $10 deposit.
(1) Click on this link and fill out all information (including your address) and click “Check Availability” at the bottom of the page.
(2) Once you click “Check Availability,” you will get a congratulations screen saying you are in a Greenlight district. At this point, you can log in to your account and choose a plan ($50, $75 or $100) and put down the $10 deposit (For almost everyone, the $50 plan is sufficient).
(3) If you don’t have an account, you can create one by entering your e-mail address. If you enter your e-mail address and get a prompt that you have an account, (but you can’t remember the password), then send an e-mail to email@example.com and ask them to reset the password (be sure to include the e-mail address that is associated with the account).
(4) Once you get the new password, go back to steps 1 and 2 above and follow them exactly. This time you will be able to log into your account and choose a plan and enter a credit card for the $10 deposit.
Frequently Asked Questions:
How do I sign up?
Click on the following link. Create an account, provide your address and use a credit card to put down the $10 deposit. Click Here
What is the installation fee and price of the service?
There is a $100 installation fee to bring the fiber into your house. After that you, pay $50 a month for the service (includes taxes and fees). They also have $75 and $100 options but the speed you get with the $50 option is more than enough.
Are there any other costs?
You do need to provide your own router. On the plus side, you won’t have to pay a monthly router fee to the DSL or cable company anymore.
Is the whole neighborhood eligible?
Almost. There is a small section that Greenlight is making a part of the Douglas-East neighborhood. To see if your house is included, check the map of their coverage Click Here
When will I get service?
As soon as we get enough sign ups, Greenlight will install the fiber which will take 40-90 days. Once you’re hooked up, you can do a big dance while you cancel your current Internet service.
Do I need to sign a contract?
No, Greenlight does not require a contract and there is no penalty should you decide to cancel the service in the future. That said, once you see the speed of fiber, you will probably never go back to DSL or cable Internet.
Any questions or issues signing up, give me a call at 585-857-3718 or e-mail me at Thasman@aol.com and I will help you with the sign up process.
Tom Hasman, Former President of the ABC St. Neighborhood Association